Maintain hard floor surfaces Evidence Guide

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Evidence Guide: CPPCLO3001 - Maintain hard floor surfaces

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

CPPCLO3001 - Maintain hard floor surfaces

What evidence can you provide to prove your understanding of each of the following citeria?

Assess hard floor to be cleaned.

Floor type and condition are assessed, soil type is identified, job requirements are reviewed, and issues are clarified.
Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.
Cleaning methods for hard floor surface are selected according to company requirements.
Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.
Cleaning chemicals are selected and prepared according to task requirements.
Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements.
Signs and barricades are selected and installed according to health and safety, and company requirements.
Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.
Pre-existing damage is identified and reported according to company requirements.

Floor type and condition are assessed, soil type is identified, job requirements are reviewed, and issues are clarified.

Completed
Date:

Teacher:

Evidence:

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

Completed
Date:

Teacher:

Evidence:

Cleaning methods for hard floor surface are selected according to company requirements.

Completed
Date:

Teacher:

Evidence:

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

Completed
Date:

Teacher:

Evidence:

Cleaning chemicals are selected and prepared according to task requirements.

Completed
Date:

Teacher:

Evidence:

Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements.

Completed
Date:

Teacher:

Evidence:

Signs and barricades are selected and installed according to health and safety, and company requirements.

Completed
Date:

Teacher:

Evidence:

Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.

Completed
Date:

Teacher:

Evidence:

Pre-existing damage is identified and reported according to company requirements.

Completed
Date:

Teacher:

Evidence:

Clean hard floor surface.

Furniture and fittings are removed to allow cleaning tasks to be performed.
Hard floor surface is cleaned using equipment, chemicals and cleaning techniques according to manufacturer specifications and legislative, health and safety, and company requirements.
Treated area is compared with surrounding surface to determine need for further action according to company requirements.

Furniture and fittings are removed to allow cleaning tasks to be performed.

Completed
Date:

Teacher:

Evidence:

Hard floor surface is cleaned using equipment, chemicals and cleaning techniques according to manufacturer specifications and legislative, health and safety, and company requirements.

Completed
Date:

Teacher:

Evidence:

Treated area is compared with surrounding surface to determine need for further action according to company requirements.

Completed
Date:

Teacher:

Evidence:

Tidy work site.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.
Furniture and fittings are returned to original position according to job requirements.
Signs and barricades are removed according to health and safety, and company requirements.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

Completed
Date:

Teacher:

Evidence:

Furniture and fittings are returned to original position according to job requirements.

Completed
Date:

Teacher:

Evidence:

Signs and barricades are removed according to health and safety, and company requirements.

Completed
Date:

Teacher:

Evidence:

Clean and safety check equipment, and store equipment and chemicals.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.
Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

Completed
Date:

Teacher:

Evidence:

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Completed
Date:

Teacher:

Evidence:

Assessed

Teacher: ___________________________ Date: _

Signature: ________________________________________________

Comments:

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.		Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.
1.	Assess hard floor to be cleaned.	1.1.	Floor type and condition are assessed, soil type is identified, job requirements are reviewed, and issues are clarified.
		1.2.	Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.
		1.3.	Cleaning methods for hard floor surface are selected according to company requirements.
		1.4.	Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.
		1.5.	Cleaning chemicals are selected and prepared according to task requirements.
		1.6.	Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements.
		1.7.	Signs and barricades are selected and installed according to health and safety, and company requirements.
		1.8.	Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.
		1.9.	Pre-existing damage is identified and reported according to company requirements.
2.	Clean hard floor surface.	2.1.	Furniture and fittings are removed to allow cleaning tasks to be performed.
		2.2.	Hard floor surface is cleaned using equipment, chemicals and cleaning techniques according to manufacturer specifications and legislative, health and safety, and company requirements.
		2.3.	Treated area is compared with surrounding surface to determine need for further action according to company requirements.
3.	Tidy work site.	3.1.	Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.
		3.2.	Furniture and fittings are returned to original position according to job requirements.
		3.3.	Signs and barricades are removed according to health and safety, and company requirements.
4.	Clean and safety check equipment, and store equipment and chemicals.	4.1.	Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.
		4.2.	Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

Required Skills and Knowledge

Elements describe the essential outcomes.		Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.
1.	Assess hard floor to be cleaned.	1.1.	Floor type and condition are assessed, soil type is identified, job requirements are reviewed, and issues are clarified.
		1.2.	Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.
		1.3.	Cleaning methods for hard floor surface are selected according to company requirements.
		1.4.	Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.
		1.5.	Cleaning chemicals are selected and prepared according to task requirements.
		1.6.	Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements.
		1.7.	Signs and barricades are selected and installed according to health and safety, and company requirements.
		1.8.	Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.
		1.9.	Pre-existing damage is identified and reported according to company requirements.
2.	Clean hard floor surface.	2.1.	Furniture and fittings are removed to allow cleaning tasks to be performed.
		2.2.	Hard floor surface is cleaned using equipment, chemicals and cleaning techniques according to manufacturer specifications and legislative, health and safety, and company requirements.
		2.3.	Treated area is compared with surrounding surface to determine need for further action according to company requirements.
3.	Tidy work site.	3.1.	Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.
		3.2.	Furniture and fittings are returned to original position according to job requirements.
		3.3.	Signs and barricades are removed according to health and safety, and company requirements.
4.	Clean and safety check equipment, and store equipment and chemicals.	4.1.	Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.
		4.2.	Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also:

clean and maintain two of the following different hard floor surfaces:

brick

ceramic tiles

concrete

cork

marble

parquetry

pavers

polished or unpolished wood

proprietary flooring

quarry tiles

rubber

slate

terrazzo

vinyl

use two of the following different cleaning methods when cleaning the above surfaces:

air blowing

automatic floor scrubbing

dry buffing

dust mopping and sweeping

low-water cleaning methods, such as using microfibre cleaning products

scrubbing

spray buffing

wet mopping.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

identify type and condition of hard floor surface

select cleaning equipment and chemicals required for task

correctly and safely handle waste, including contaminated materials

comply with company, legislative and regulatory requirements relating to the cleaning work

use safe and efficient cleaning methods.

A person demonstrating competency in this unit must demonstrate knowledge of:

application methods for maintaining hard floor surfaces using microfibre cleaning techniques, including using:

cloth and water in spray bottle to spot clean low-level stains

damp mops for hard floor surface cleaning and finishing

dry mopping techniques

different cleaning chemicals and equipment for hard floor surfaces

environmental requirements relating to maintaining hard floor surfaces, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to using and disposing of cleaning chemicals

hazardous materials handling

use of low-energy cleaning methods

use of low-moisture cleaning methods

use of low water-use equipment and other water-efficient cleaning methods

use of non-chemical cleaning methods

methods for cleaning and maintaining microfibre cloths and mops, including:

air drying for optimal performance

avoiding fabric softeners

regular hand or machine washing in hot soapy water

removing stains with hot water and washing liquid

washing products on their own to avoid static transfer of lint

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to maintaining hard floor surfaces, including:

quality assurance and certification requirements

industry advisory standards and codes, such as dangerous goods codes

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

litter

obsolete equipment

sweeping detritus

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for distilling chemicals

working according to safety data sheets (SDS)

types and characteristics of different hard floor surfaces and required cleaning methods for each type.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
Floor types must include at least two of the following:	brick ceramic tiles concrete cork marble parquetry pavers polished or unpolished wood proprietary flooring quarry tiles rubber slate terrazzo vinyl.
Soil types must include at least three of the following:	beverage cigarette butts dust food gravel heavy dirt build-up hospital waste industrial and chemical waste liquids oil paint paper rainwater stones tar.
Hazards that must be assessed include:	biological and environmental contaminants chemical exposure via absorption, ingestion and inhalation chemical reactivity dust and fibre particulates electrical environmental allergens explosions fatigue fire manual handling noise poor ventilation slips, trips and falls syringes and sharps working in confined spaces.
Health and safety requirements must include:	access to communication devices when working alone compliance with Safe Work Australia regulations and guidelines electrical equipment test and tag compliance emergency response procedures environmental controls hazard signs and barricades health and safety induction and refresher training manual handling techniques processes for safely dispensing chemicals risk assessment procedures, including: hazardous chemicals register hierarchy of control job safety analyses (JSA) for low-risk situations safe work method statements (SWMS) for high-risk situations incident reporting SDS selection and use of required PPE storage and maintenance of equipment according to manufacturer specifications use of first aid according to SDS information.
Cleaning methods must include at least two of the following:	air blowing automatic floor scrubbing dry buffing dust mopping and sweeping low-water cleaning methods, such as using microfibre cleaning products scrubbing spray buffing wet mopping.
Equipment must include at least two of the following:	air blowers brooms cleaning cloths cleaning trolleys damp mops doodle bag holder dust mops dustpans and brushes hospital mops mechanical sweepers microfibre products mop buckets scouring pads split mops squeegees water hoses.
Cleaning chemicals must include at least one of the following:	acid cleaners alkaline cleaners low environmental impact chemicals neutral cleaners solvent cleaners.
Personal protective equipment must include at least two of the following:	disposable respirators protective clothing safety shoes.

NTISthis.com

Evidence Guide: CPPCLO3001 - Maintain hard floor surfaces

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

CPPCLO3001 - Maintain hard floor surfaces

Assess hard floor to be cleaned.

Clean hard floor surface.

Tidy work site.

Clean and safety check equipment, and store equipment and chemicals.

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

Instructions to Assessors

Teacher: ___________________________ Date: _